FAQs

How do I place my order?

Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.

We’ll prepare your order and let you know when it's on its way!

How long will it take to ship my order?

Orders typically ship within 5 to 10 business days. For international orders, transit will take an additional 1 to 2 weeks.

My tracking number isn’t working

Tracking numbers can take 1-2 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.

I need help with a late order

Orders typically ship within 5 to 10 business days. For international orders, transit will take an additional 1 to 2 weeks.

If your order has not arrived after 10 business days (domestic) and 20 business days (international), please contact our team, we are happy to assist.

What type of payments do you accept?

We accept Visa, Mastercard as well as Paypal.

When will my card be charged?

Just after your order has been successfully placed.

How secure is my personal information?

We adhere to the highest industry standards to protect your personal information when you checkout and purchase.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

WHAT MATERIALS ARE YOUR T-SHIRT PAJAMA SETS MADE OF?

Our T-shirt Pajama Sets come in two options:

  • Polyester: Lightweight, durable, and wrinkle-resistant for easy care.

  • Cotton: Soft, breathable, and perfect for year-round comfort.

Both are designed for maximum comfort and a relaxed fit.

CAN I BUY THE FULL SET WITHOUT THE TUMBLER, HOODIE, OR CAP?

Our T-shirt is $29.95, and the Pants are $39.95.

When you buy the Full Set, you get to pick a free gift (Tumbler, Hoodie, or Cap) for a total of $69.90, whether you choose the free item or not.

But if you'd prefer not to grab the free gift and want to save a bit, just go ahead and make your purchase, then shoot us an email at dop3merch247@gmail.com. We’ll happily refund you 20% as a courtesy.

DO YOU OFFER A MONEY-BACK GUARANTEE IF I’M NOT HAPPY WITH MY PURCHASE?

Yes, absolutely—no questions asked!

We’re confident that you’ll love our 420-inspired apparel. But if for any reason you’re not satisfied, we’ll happily refund your money with no hassle.

There’s nothing like the feeling of wearing our unique, standout designs, so we hope you’ll give us a try!

Still have a question?

Feel free to contact us for more information.

Contact us

548 Market St #14148, San Francisco, CA 94104 USA

support@dop3merch.com

| English (EN) | USD

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